For most government agencies, SAP® applications are mission critical. Yet, SAP performance management is still notoriously complicated and unreliable. That’s why it’s critical for agencies’ IT teams to prioritize the monitoring of the SAP landscape with solutions that will not only minimize risk today, but build a strategic approach to digital transformation tomorrow.
As government agency IT teams monitor and measure increasingly complex environments, there’s been an explosion of data generated by the rise of cloud, microservices, continuous delivery, and, of course, SAP landscapes themselves. Without comprehensive monitoring solutions that automates the synthesis of key insights, prioritizes resources, and delivers a single source of truth for agency health, IT teams are at risk for potentially disastrous consequences related to internal and constituent-facing experiences.
It’s true — SAP is an extensible solution for managing the resources related to your agency’s operations. But in today’s digital world, that management is only useful if you have the visibility needed to prevent and resolve problems that have a negative impact on your organization. For agencies that are planning or in the midst of a migration to the cloud as part of their digital transformation roadmap, this lack of visibility can pose significant risks and extend migration timelines substantially.
Without a monitoring solution with the ability to proactively identify IT issues at the code-level, prioritize alerts, and provide agency context for SAP issues that arise along the way, most IT teams find themselves in one or more of the following groups:
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- You use separate tools to monitor dependent systems, or you have a siloed tool monitoring SAP, completely independent from the rest of your IT stack. With this fragmented approach, you’re unable to correlate agency performance to your SAP landscape. Essentially flying blind, you’re at significant risk for performance problems.
- You have separate monitoring tools, but you’re manually correlating SAP performance data to agency events on an ad hoc basis, or just doing it after agency problems occur. Troubleshooting takes forever when you’re manually sifting through logs, and MTTR is probably on the rise. Plus, it’s nearly impossible to scale this approach as the influx of IT data increases.
- You monitor, measure and react to everything. Without the ability to intelligently prioritize key agency transactions with static thresholds, you’re in react mode all of the time, draining resources and getting trapped in war rooms.
Regardless of which group you fall into, the outcome is the same: You lack control of your SAP landscape, and by extension, the valuable resources that can advance your government agency and its missions.
With solutions like AppDynamics monitoring for SAP, government agencies can finally ensure the flawless performance of any SAP application using ABAP—including ERP, ECC, S4/HANA, CRM, BW, PI and more. As the only solution offering root cause analysis with ABAP code-level visibility, AppDynamics can help your government agency get the most out of its SAP investment. Plus, with its SAP-certified integration with SAP S/4HANA and SAP® NetWeaver, it offers the broadest version support of any APM vendor, from SAP 7.0 onward.
With SAP monitoring solutions like AppDynamics, federal and SLED agencies are able to:
1. Maximize Uptime
When government agencies deploy a SAP monitoring solution, they are able to detect, isolate, and troubleshoot SAP performance issues with ease. A low-overhead agent quickly detects performance issues—and pinpoints the root cause to a single line of ABAP code or database query. And with AppDynamics, code-level transaction snapshots capture diagnostic information when performance is impacted.
2. Improve Visibility
In addition to gaining insights into the performance of the entire SAP ecosystem, a monitoring solution can create Flow Maps based on live traffic that will visualize all SAP dependencies in on-premises, cloud, and hybrid environments. AppDynamics can also deploy intelligent alerts to notify agencies’ IT teams when SAP performance deviates from the baseline, which enables organizations to understand the impact in real-time with program analytics.
3. Drive Adoption
Solutions like AppDynamics can also seamlessly migrate legacy SAP applications to ensure the best user experience. Application Flow Maps with automatic business transaction detection will help ensure a smooth transition to S/4HANA®. SAP monitoring solutions also allow real-time views into performance metrics for application and program owners. They also enable network monitoring of all connections to SAP environments to reduce risks during cloud migration.
While tech stacks grow more complex with each day, the goals of your government agency remain simple: Digitally transform internal processes while providing the best service to your constituents. With SAP Monitoring from AppDynamics, you get the power to do exactly that, without having to sacrifice the flexibility or control of your IT environment.
To learn more about how AppDynamics SAP monitoring tools can meet your agency’s needs, click HERE.
