Is your federal government agency ready for its next tenant-to-tenant migration? Do you know when it is, what your deadline will be, and more importantly, if your tenant-to-tenant migration solution will be able to perform when you need it most? Buckle your seat belt because your next tenant to tenant migration could be just around the corner.
What should your government agency be looking for in a tenant-to-tenant migration solution?
Aside from looking for a vendor with a proven track record of helping customers migrate from nearly every source to every target, here are three things to consider:
Availability
Will your chosen solution be there when you need it in order to meet your deadlines? In other words, will it be up for your migration or will you be left looking like you didn’t make the best choice?
Look for a tenant-to-tenant migration solution that was strategically built for potential outages. Outages can happen. Sometimes they are beyond anyone’s control. But what’s not beyond control is planning ahead with redundancy. For example, Quest On Demand Migration (ODM) is a 100% Azure-based SaaS platform with redundant, highly available infrastructure located in five independent regional data centers. Each region contains two instances of ODM deployed in different datacenters. Simply put, what all this means to you and your migration solution is that it’s available when you need it so you can meet the (sometimes overzealous) deadlines that were put in place.
Data security
Don’t forget data security. Not that you would, but also important in your selection criteria is looking for a solution that meets your government agency’s security requirements and lets you secure the workloads you are migrating.
You are likely tasked with ensuring that the tenant-to-tenant migration tool you use is safe, secure and adheres to industry standards. Depending on your agency, certification is a legal or contractual requirement. Regulators and governments worldwide count on ISO standards to help develop better regulation, knowing that have a sound basis thanks to the involvement of globally established experts.
Know that Quest On-Demand is included in the scope of the Platform Management ISO/IEC 27001:2013, ISO/IEC 27017:2015 and ISO/ IEC 27018:2019 Certifications.
Support
You want support that’s there when you need it. When you do need help during your migration you should expect your vendor’s support organization to be there for you. It could be a question as simple as, “How do I configure XYZ?” Or it can be as critical as, “When will the solution be back up so I can execute my planned migration?”
The reality is the strength and quality of any vendor’s support services is as important as the benefits of the products. Knowing how critical that help is to the success of your migration, vendors like Quest Software can provide expert technical assistance through highly experienced professionals, giving you time to focus on what’s important to your government agency.
This article originally appeared on Quest Software’s official blog.
